Our Privacy Promise

At PashuCare, we treat your privacy with the same care we provide for your pets. This policy explains what information we collect and how we use it to deliver exceptional pet care services while keeping your data safe.

What Information We Collect

To provide personalized pet care services, we collect:

• Contact details - When you create an account or book services, we'll ask for your name, email (like contact@pashucare.com), and phone number
• Pet information - Your pet's name, breed, medical needs, and care preferences to deliver tailored services
• Service details - Dates, locations, and special instructions for pet care appointments
• Technical data - Device information and usage patterns to improve our website and app

How We Use Your Information

Every piece of information helps us care for your pets better:

• Schedule and manage pet care appointments
• Send important service updates and health reminders
• Personalize care recommendations based on your pet's needs
• Process payments securely for our services
• Improve our pet care offerings based on feedback

Legal Compliance in Pet Care

As pet care professionals, we adhere to:

• Veterinary confidentiality - Protecting yourpet's medical information
• Service animal regulations - Complying with ADA and local laws
• Payment security - Using PCI-compliant processing for all transactions
• Emergency protocols - Sharing necessary information with veterinarians in critical situations

Your Privacy Rights

You're always in control of your information:

• Access or download your pet's care records
• Update inaccuracies in your profile
• Request deletion of non-essential data
• Opt-out of marketing communications
• Withdraw consent for data processing

Special Considerations for Pet Owners

We go beyond standard privacy practices to protect your pets:

• Secure storage of medical records and vaccination history
• Discretion when handling service animal status information
• Special protocols for endangered or protected species
• Emergency access procedures for pet sitters

Changes to This Policy

As we grow our services, we may update this policy. We'll notify you by email about significant changes that affect how we handle your pet's information.